FAQs

Who are Necessary Furniture?

We are a Canterbury based charity helping families, couples and single people set up homes for themselves.

How does Necessary Furniture work?

We are a largely self-financing charity which makes genuine bargains available to you by collecting great quality homeware from around South East Kent.

You furnish your home with great quality, reused furniture for next to nothing – whilst we help to reduce the amount of waste going to landfill.

How do I get items from Necessary Furniture?

First it’s a good idea to check if you qualify for the service. Receiving Benefit isn’t the only criteria – you can be referred to us by various agencies such as the Housing Department, Porchlight, Social Services and you can even refer yourself. Although our prime objective as a furniture based charity is to help those in greatest need we often have many items that could not be classed as necessities, if this is the case we will sell to a wider group, this can help the charity to cover the costs but bear in mind that we will always give priority to those in greatest need. Just give us a call and we’ll advise.

How do I go about choosing what I need?

We know it’s important for you to choose your own things so feel welcome to look around the display area at our Hersden warehouse. It really is that simple: just pop in.

Do I need to pay for the items I choose?

Whether you collect from us, or we organise delivery, we do charge a small fee on each item just to help cover repairs, tests, handling and logistics.

What homeware items do you collect/offer?

Any good quality second hand furniture and homeware items, from beds and sofas to washing machines, tables and toys.

Are collections free?

Yes. Collections are free and arranged to suit you.

Will you pay me for collecting my furniture?

No. We don’t buy furniture but we collect it free, saving trips to the dump or costly collection fees.

Who gets my unwanted furniture?

Local people in need, families, couples and single people who need a helping hand.

Is my unwanted furniture given away or sold?

There is a minimal fee to help cover our costs (delivery, storage, staff etc), but typically people pay less than £300 to fully furnish a home.

How do I arrange a collection?

We’d be happy to help you through the process, please get in touch with us for more information.

What are your opening times?

We are open Monday – Saturday 9.00am – 4.00pm.

How can I contact you?

You can call us on 01227 712680 or email us at necessary_furniture@hotmail.com. Alternatively, please send us a message using the form below:

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